Strategic Workforce Planning

Get the visibility you need to plan.

You can’t plan what you can’t see. Most organisations have a reasonable picture of their permanent headcount and a much patchier one of their extended workforce — who’s working for them, through which suppliers, at what cost, doing what work.

That gap matters more as organisations grow and change. Strategic decisions — about capacity, cost, risk, and how work gets done — are harder to make well when a significant part of your workforce is effectively invisible. We help you change that.

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Seeing what you’ve got

Getting a clear, reliable picture of your extended workforce.

Most organisations can answer questions about their permanent headcount. Ask the same questions about their extended workforce and you get silence, guesswork, or three different answers.

We audit what data you’re capturing, assess how reliable it is, and work with suppliers to fill the gaps — so you end up with a picture that can actually support decisions.

Making data usable

Turning raw information into something useful.

Having data and being able to use it are two different things, especially when your extended workforce sits in different systems, different formats and different supplier reports.

We make sure your extended workforce data works alongside your permanent workforce view, so you’re comparing like with like when it matters.

Building the case for change

Connecting workforce visibility to business decisions.

You can see the problem clearly. The harder part is getting leadership to prioritise it when it’s competing with everything else.

We help you link workforce visibility to business goals and build the evidence for investment or change — so when you need leadership buy-in, you’ve got something solid to put in front of them.

Planning for what’s coming

Know what you’ve got.  Know what you’ll need.

Growth moves fast — a new contract, a new market, an unexpected surge in demand. If you don’t know what flexibility you already have, you can’t respond quickly enough.

We help you understand what your extended workforce can absorb and build the foundations to move quickly when the opportunity arrives.

Find out whether your workforce can flex when it needs to.

Concerto® includes a dedicated Workforce Scalability & Flex assessment — evaluating whether your organisation has the planning maturity to respond to demand shifts without losing control of quality, cost, or compliance. Register your interest and we’ll be in touch as soon as it’s available.

    Our Approach:

    • "The organisations that manage their extended workforce well tend to have one thing in common — they treat it as a strategic asset rather than a cost to control. That shift starts with visibility. Once you can see it clearly, you can start making deliberate decisions about it."

      Jools Barrow-Read
      Founder, RedWizard

    Latest News, Insights & Client Stories
    Across Strategic Workforce Planning:

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      Seven systems. Zero visibility. One very expensive problem.

      Most organisations can't answer basic questions about their extended workforce. Who's engaged, through what, at what cost, and who's accountable. That was always a problem. From April 2026, it becomes an expensive one.

      Jools Barrow-Read

      Founder