Talent Acquisition & Supply

Build supplier relationships that last.

Most organisations have accumulated suppliers rather than designed a supply chain. One gets added when there’s a gap, another when someone has a good experience, and over time you end up with more suppliers than you need and less performance than you expected.

The problem usually isn’t the suppliers. It’s that nobody has been clear about what’s expected of them, how they’ll be measured, or what a good partnership actually looks like. When suppliers understand your priorities and feel equipped to deliver them, performance follows.

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Designing your supply chain

The right suppliers, in the right structure.

Most organisations have accumulated suppliers over time rather than designed their supply chain — and the quality and consistency of what comes through reflects that.

We help you think through the right shape before worrying about how to manage it, so the foundations are right from the start.

Helping suppliers succeed

Enablement, not just management.

Suppliers underperform not because of capability, but because expectations were never made clear. Your suppliers need to understand what you need, why it matters, and what success looks like from your side. When they do, the relationship changes.

We help you build the structures and communication that make that happen.

Measuring what matters

KPIs linked to business outcomes, not just fill rates.

If your supplier reviews focus on fill rates and time-to-hire, you’re measuring activity, not value.

We help you design scorecards and review processes that reflect what matters — so performance conversations focus on outcomes, not volume, and both sides show up differently as a result.

Listening to improve

What candidates and workers are telling you.

Your extended workers know exactly what’s working and what isn’t. Most organisations never ask them.

We collect structured feedback from workers and hiring managers to find out what’s really going on — because the people closest to your programme have the clearest picture of what needs to change.

Find out whether your sourcing model is really working for you.

Concerto® includes a dedicated Sourcing Model & Supply Chain Visibility assessment — evaluating whether your talent supply chain is structured around your needs and whether you have real visibility over how talent reaches you. Register your interest and we’ll be in touch as soon as it’s available.

    Our Approach:

    • "Supplier relationships fail for a surprisingly consistent reason — not because of capability, but because of clarity. Most suppliers have never been told, in plain terms, what their client needs and why. Fix that, and the performance conversation becomes very different."

      Jools Barrow-Read
      Founder, RedWizard

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