Most organisations have contractors, temps, consultants, and suppliers moving through their business every day — managed by different functions, governed inconsistently, and owned by nobody in particular. That’s not a people problem. It’s a structure problem. We help you fix the structure.
You can’t plan what you can’t see. Most organisations have limited visibility over their extended workforce – who’s working where, through which suppliers, at what cost. We help you get that picture clear, so you can make smarter decisions about your workforce mix.
Your recruitment suppliers should be partners, not just vendors to manage. We help you design KPIs linked to business outcomes, understand who’s performing and why, and give suppliers what they need to succeed. When your priorities shift, how you work with suppliers should shift too.
Who’s responsible for your external workforce? In most organisations, the answer is unclear. Different teams assume someone else is handling it. We help you fix that – setting up cross-functional governance, so decisions get made, risks get managed, and nothing falls through the cracks.
External workforce costs can quietly run away from you. Compliance risks can build up without anyone noticing. We help you get both under control – clear sight of what you’re spending, smarter ways to reduce it, and practical compliance processes so you’re not caught out when legislation changes.
Strategy means nothing if the day-to-day doesn’t work. We help improve how things actually run – smoother onboarding, better communication, processes that make sense. This includes training managers to work confidently with extended workers, and listening to what’s frustrating your people so we can fix it.
Programme adoption rate achieved for a global healthcare enterprise - up from 40% in 3 years
Regions covered. UK-based with experience across EMEA, US and APAC.
Projects delivered across enterprise and mid-market since 2015.
Senior practitioners at the core, extended by a network of specialist associates and SME partners.
Not sure where your extended workforce programme stands? Concerto® is our AI-powered assessment tool — it evaluates your organisation across 40 specific capabilities and shows you exactly where to focus first.
No benchmarks have ever existed for this. Until now.
Jools Barrow-Read
Founder & Director, RedWizard Consulting
When managers can't find your programme, they don't use it. Here's what happened when a mid-market business lost programme visibility — what we did about it, and why MSPs running large enterprise programmes should pay attention.
Jools Barrow-Read
Founder
Documentation gaps are endemic across MSP-managed programmes. Most clients don't know what they don't have access to. The MSPs who get ahead of this — proactively, not reactively — create a genuine competitive advantage. This is what that looks like.
Jools Barrow-Read
Founder
Your extended workforce doesn't operate in the silos your org chart creates. But most organisations manage it that way — fragmenting data by contract type, optimising budgets department by department, and handling supplier relationships in category silos. These three principles show you where the connections matter and why governance that spans organisational boundaries delivers better outcomes than perfect governance within silos.
Jools Barrow-Read
Founder
These 10 principles are the non-negotiables for effective workforce governance. They matter as much for extended workforce management as they do for permanent workforce management. They apply regardless of your delivery model or programme maturity. You don't implement all 10 on day one. Start with the building blocks that address your current challenges, then evolve as you learn. Over-engineered governance fails as often as no governance. The goal is lean frameworks that grow with your programme.
Jools Barrow-Read
Founder
We built a strategic PMO for a global healthcare enterprise in 2015. Programme adoption went from 40% to 94% in 3 years. PMI shortlisted it for PMO of the Year in 2019. That was ten years ago. Most extended workforce programmes still don't have this infrastructure. And that's costing businesses real decision-making capability.
Jools Barrow-Read
Founder
