Bringing clarity to workforce complexity.
Helping organisations design practical governance, operating models and workforce capabilities that connect HR, Procurement, Finance, Legal and Operations around better workforce decisions.
Helping organisations design practical governance, operating models and workforce capabilities that connect HR, Procurement, Finance, Legal and Operations around better workforce decisions.
Your workforce strategy should define why your organisation uses external workers, in what situations, and under what terms. It is shaped by your business goals and the regulatory and market pressures influencing your sector.
Governance defines how decisions about your workforce are made, by whom, and on what basis. This helps to ensure consistent oversight, clear ownership, and the insight needed to manage it effectively across the business.
Compliance defines how your organisation meets its legal, regulatory and contractual obligations when engaging external workers, covering everything from worker classification to right-to-work checks. It reduces exposure to fines, reputational damage and operational disruption.
Operations defines how your organisation attracts, engages, manages and offboards external workers. The end-to-end processes that determine how well your external workforce functions in practice.
Supply defines how your organisation sources external workers, through the channels, markets and supplier relationships available to you. It depends on the skills you need, the speed you need them, and how well your supply chain is set up to deliver both.
Most organisations know they have workforce challenges. What they don’t always know is where those challenges originate, how different capabilities influence one another, or why stakeholders often see the same organisation differently.
Concerto® helps organisations build a clearer understanding of their workforce ecosystem.
By exploring visibility, governance, capability, compliance and decision-making together, it reveals how the different parts of the system connect and where those connections are helping or hindering performance.
The goal isn’t simply to assess maturity. It’s to create enough understanding to make better decisions about what happens next.
Because improving workforce outcomes starts with understanding where you are today.
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Jools Barrow-Read
Founder & Director, RedWizard Consulting
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Three functions sat around the same table for five months, all with concerns about the external workforce, none of them able to agree on where to start. This is the story of what was actually getting in the way — and what it took to get things moving.