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The people engaging your external workers have probably never been trained to do it.

Most managers pick this up as they go along. Sometimes that works. Sometimes it creates a compliance problem left undetected until an audit.

We build training that fixes that, either off the shelf or built around how your business works in practice. Both leave capability behind, so your teams can keep going after we’ve gone.

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Problem

Most managers work with the best intentions to get the work done but don’t understand that how they engage with external workers can cause a compliance risk for the business. Without the right knowledge they can’t act as they need to.

Impact

When managers are working without the right knowledge they can unknowingly make bad decisions. This can cause regulatory inspection, financial and legal penalty and reputational damage.

Goal

For anyone who  engages with external workers to understand how this engagement needs to be different from that of employees. To understand the advantages and disadvantages of different sourcing routes  and the risks associated with.

How We Can Help

Two routes, depending on how specific your need is.

Introduction to Non-Employee Labour is our off-the-shelf course. Deploy it in a day and give your managers the grounding to work confidently and compliantly with external workers.

Tailored programmes are built around your worker types, your processes and your systems. We recently built one for a global healthcare manufacturer, rolled out across 31 countries, with 84% of people completing it.

 

Not sure where your capability gaps are?

Before you spend anything on training, it helps to know where you actually need it. Concerto® asks the people across your business who engage external support, then shows you where your knowledge is strong and where the gaps are putting you at risk.

Assessments start at £800, including your results call and a tailored report. If you go on to work with us within three months, we’ll take the fee off your first invoice.

Leave your details and a Concerto® consultant will be in touch.

    Our Approach:

    • "Most people managing external workers have never been trained to do it. They've picked things up as they've gone along, sometimes well, sometimes not. Getting the foundations right doesn't have to be complicated."

      Jools Barrow-Read
      Founder, RedWizard

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