Talent Acquisition & Supply

Build supplier relationships that last.

Your recruitment suppliers should be partners, not just vendors to manage. We help you design the right supply chain structure, set KPIs linked to what your business actually needs, and build real two-way communication. When suppliers understand your priorities — and feel equipped to deliver them — performance follows.

Contact Our Team

Designing your supply chain

The right suppliers, in the right structure.

Most organisations have accumulated suppliers rather than designed their supply chain — and it shows in the quality and consistency of what comes through.

We help you think through the shape of your supply chain before worrying about how to manage it — so the foundations are right from the start.

Helping suppliers succeed

Enablement, not just management.

Your suppliers are underperforming — but the honest question is whether they’ve ever been given what they need to do better.

When suppliers understand what you need and why, they can deliver it. Most supplier relationships underperform not because of capability, but because expectations were never made clear.

Measuring what matters

KPIs linked to business outcomes, not just fill rates.

If your supplier reviews focus on fill rates and time-to-hire, you’re measuring activity, not value.

We help you design scorecards and reviews that reflect what actually matters — so performance conversations focus on value, not volume. The right metrics change how both sides show up to the table.

Listening to improve

What candidates and workers are telling you.

Your extended workers know exactly what’s working and what isn’t. Most organisations never ask them.

We collect feedback from candidates and workers to understand what’s working and what isn’t. Extended workers are well networked — a good experience brings them back and brings others with them. A poor one travels just as fast.

Find out whether your sourcing model is really working for you.

Concerto® includes a dedicated Sourcing Model & Supply Chain Visibility assessment — evaluating whether your talent supply chain is structured around your needs and whether you have real visibility over how talent reaches you. Register your interest and we’ll be in touch as soon as it’s available.

    Our Approach:

    Latest News, Insights & Client Stories
    Across Talent Acquisition & Supply:

    •  

      Why vendor neutrality is the most valuable thing you’re not buying

      Most organisations believe they're getting independent advice on their extended workforce. Many aren't. This article unpacks what genuine vendor neutrality means, how compromised independence shows up in practice, and why the April 2026 reforms make this conversation more urgent than it's ever been.

      Jools Barrow-Read

      Founder