Strategic Workforce Planning

Get the visibility you need to plan.

You can’t plan what you can’t see. Most organisations have patchy, unreliable data on their extended workforce — who’s working where, through which suppliers, at what cost. We help you get that picture clear, connect it to your business goals, and make the case for change when you need to.

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Seeing what you’ve got

Getting a clear, reliable picture of your extended workforce.

Most organisations can answer questions about their permanent headcount. Ask the same questions about their extended workforce and you get silence, guesswork, or three different answers.

We audit what data you’re capturing, assess how reliable it is, and work with suppliers to fill the gaps. The result is a picture that can support your planning.

Making data usable

Turning raw information into something useful.

Having data and being able to use it are two different things — especially when your extended workforce sits in different systems, different formats, and different supplier reports.

We make sure your extended workforce data works alongside your permanent workforce view, so you’re comparing like with like when it matters.

Building the case for change

Connecting workforce visibility to business decisions.

You can see the problem clearly. The harder part is getting leadership to prioritise it when it’s competing with everything else.

We help you link it to business goals and build the case for investment or change. So when you need leadership buy-in, you’ve got the evidence to back it up.

Planning for what’s coming

Know what you’ve got.  Know what you’ll need.

Growth can move fast — a new contract, a new market, an unexpected surge in demand. If you don’t know what flexibility you already have, you can’t respond quickly enough.

We help you understand what flexibility you already have and build the foundations to respond quickly when the opportunity arrives.

Find out whether your workforce can flex when it needs to.

Concerto® includes a dedicated Workforce Scalability & Flex assessment — evaluating whether your organisation has the planning maturity to respond to demand shifts without losing control of quality, cost, or compliance. Register your interest and we’ll be in touch as soon as it’s available.

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      Seven systems. Zero visibility. One very expensive problem.

      Most organisations can't answer basic questions about their extended workforce. Who's engaged, through what, at what cost, and who's accountable. That was always a problem. From April 2026, it becomes an expensive one.

      Jools Barrow-Read

      Founder