Optimizing flexible workforce management

October 17, 2024

The landscape of work is shifting. With temporary workers, contractors, and freelancers now making up to 40% of the workforce in some organisations, managing this flexible talent pool effectively has become a critical skill for business leaders. The challenge lies in balancing cost optimisation with workforce flexibility and quality. This article explores five key strategies to help managers streamline costs associated with temporary workers and Statement of Work (SOW) engagements.

  1. Harnessing the Power of Workforce Solutions: Beware of Hidden Costs

Partnering with a workforce solution provider can offer significant benefits for temporary talent engagement and project outsourcing. These specialists provide valuable insights, helping businesses negotiate competitive rates, connect with specialist suppliers, and leverage volume for discounts. Their expertise is particularly valuable when navigating the complexities of temporary labour management.

However, it’s crucial to scrutinize the fine print. Some providers market their services as vendor-neutral while offering to waive their fees if you agree to include their affiliated staffing companies on your Preferred Supplier List. While this may seem like an attractive cost-saving opportunity, it can have serious long-term consequences:

  • Compromised supply chain diversity
  • Limited access to a wide range of talented candidates
  • Potential conflicts of interest affecting impartial advice
  • Reduced negotiating power with suppliers over time

To truly harness the power of workforce solutions, prioritise genuine vendor neutrality. This approach ensures you maintain a diverse, competitive supplier base and access the broadest talent pool possible, ultimately driving better outcomes for your organization.

  1. Embracing Geographical Flexibility

Remote work has reshaped how we think about talent acquisition and management. Forward-thinking managers are now exploring lower-cost employment locations for key business lines and considering remote or offshore roles where feasible. This approach not only widens the talent pool but can also offer substantial cost savings. Regular rate renegotiations for existing professional temporary workers ensure that compensation remains competitive and aligned with business needs.

  1. Streamlining SOW Projects

Efficient management of Statement of Work (SOW) projects can lead to considerable cost reductions. One effective approach is consolidating similar SOW projects with a single supplier, often resulting in bundled price savings. Businesses should also be open to redirecting SOW work to more cost-effective suppliers when appropriate. This strategy requires a delicate balance between cost considerations and quality assurance but can yield significant financial benefits when executed thoughtfully.

 

  1. Strategic Workforce Planning and Overtime Management

Balancing workforce composition and effectively managing overtime can profoundly impact the bottom line. By employing predictive analytics for agile workforce planning, businesses can anticipate and prepare for fluctuations in labour needs. In some instances, converting existing overtime premium to additional workers can be beneficial. Alternatively, backfilling with temporary workers at standard rates during periods of high overtime can lead to cost savings without compromising productivity.

  1. Strengthening Policy and Governance

Implementing robust policies and governance structures is a powerful yet often overlooked tool for cost management. This approach covers a range of practices, from considering wellbeing furloughs for temporary workers during holiday seasons to tightening governance of SOW engagements, particularly for travel and subsistence expenses. Ensuring all disbursements align with company policies is crucial for maintaining financial discipline and preventing unnecessary expenditure.

The implementation of these strategies can significantly optimise costs related to temporary workforce and SOW projects. Success lies in thinking strategically about workforce composition and location, leveraging expert insights, and maintaining strong governance practices. However, it’s crucial to remember that cost-saving efforts must be balanced with maintaining quality, ensuring compliance, and supporting worker wellbeing. This holistic approach leads to sustainable long-term savings and operational excellence in workforce management.

As the world of work continues to evolve, so too must our approaches to managing diverse workforce models. By adopting these strategies, businesses can navigate the complexities of temporary labour management more effectively.

Understanding pay parity

October 7, 2024

Equal Pay refers to the legal requirement that men and women in the same workplace be given equal pay for equal work. Pay Parity extends this concept to ensure fair compensation across all demographics and worker types (including temporary workers) for comparable work.

Download our guide to find out more.

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Understanding worker classification

October 7, 2024

Worker classification refers to how a worker is categorised based on their relationship with the company. This typically involves distinguishing between employees and independent contractors, even when engaging workers through staffing agencies.

Download our guide to find out more.

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Understanding tenure

October 7, 2024

Tenure in temporary labour refers to the length of time a temporary worker, contractor, or freelancer is engaged with a company, even when working through a supplier. It’s not about how long they’ve worked for the supplier, but how long they’ve been assigned to your company.

Download our guide to find out more.

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10 ways to improve change in your organization

September 13, 2024

Workplace change CAN be positive and empowering—just put people first!

When the word change is uttered in the workplace, it usually makes people feel anxious and full of dread. The simple fact is, many organizations still manage change poorly or worse, they ignore it!

But…

It’s entirely possible to engage and empower people during a difficult period of change. How? By taking a human approach and putting people first.

Here are 10 ways to improve change within your organization…

1. Remember the why

Always remind yourself why the change you’re making is necessary. What value does it add? If you understand the why, you’ll be able to communicate the change clearly to others.

2. Empathize

Put yourself in the shoes of those impacted by the change. Talk to them, understand their feelings, thoughts, worries. Put them first and really listen.

3. Involve everyone from the get-go

Give people a voice and allow them to have a say before final decisions are made.

4. Be open and transparent

Make sure the communications you send are not boring, process driven ‘business speak’. If you’re open, honest and transparent, you’ll gain the trust of all those involved.

5. Hold open discussions

Don’t just focus on the what, help people understand the why of change. With a greater understanding and space for discussions and feedback, you’ll connect with people on a more human level.

6. Keep your door open

Don’t send out communications with phrases like ‘we’ve an open-door policy’ and ‘our door is always open’—OPEN IT! Invite people in for discussions. Let them know they have a voice and can influence the outcome.

7. Provide useful information

Before sending out communications, ask yourself, “is it useful… relevant…accurate… up-to-date?” Provide a clear viewpoint. Keep asking yourself what you really want to communicate.

8. Remember, actions speak louder than words

Don’t just say it, actually make things happen, show you’ve listened by putting people’s suggestions into actions.

9. Celebrate small victories along the way

Celebrating small victories along the way will help your team stay motivated, and it will remind them of the overall goal.

10. Mistakes are good, it means you’re human!

Just ensure you’re taking note of where things went wrong. This will help you improve going forward.

There’s no way to sugar coat it, getting change right is difficult. But it can be beneficial for all those involved when you take a human approach and put people first.

Does your organization consider the human aspect of change?