Global Talent Consultancy

PPM consultancy for new practice
Industry: Recruitment
Key pain points: Operational systems misfit, Decentralised processes, Limited sales support
Services: PPM Consultancy

The Brief

This global workforce strategy, solutions and operations company decided to expand its service offerings to include a consultancy practice.

As part of a wider organisation with well-established and successful departments, the new practice was under pressure early on to deliver results and justify the value of its offerings.

Faced with an aggressive timeframe to reach revenue targets to secure further investment in its growth, we were approached to help the new practice overcome its teething issues and set it up for success within its large, decentralised organisation.

Operational systems misfit

The organisation’s existing systems and processes did not meet the needs of the new practice

Decentralised processes

The organisation’s structure did not facilitate visibility and management of resources and pipeline work

Limited sales support

The new practice did not have the tools and resources to upskill the organisation’s sales team

Our Approach

We entered into a partnership with this client, providing our specialist PPM Consultancy services to objectively assess the new practice and identify opportunities for improvement to support enhanced growth and productivity.

We engaged with key stakeholders to understand the new practice’s challenges and objectives, defining a solution that could be rapidly deployed and easily embedded into its business structure.

Our solution included a foundational framework that defined the business processes, resources, tools and communications infrastructure required to help the practice overcome its challenges and meet its growth objectives.

Our Solution

We provided our specialist PPM consultancy services to deliver a bespoke solution for this Global Talent Consultancy.


Assessed and identified gaps in processes, which were then prioritised based on impact to the practice’s overall development strategy, detailing a best-practice plan to roll out the bespoke processes required to enhance performance without disrupting business as usual.


Designed a communications strategy, identifying the key stakeholders and engagement activities required to foster the right relationships with internal departments as well as develop a brand presence in the market to support the practice’s growth agenda.


Mobilised a practice taskforce that brought together the right expertise to routinely assess the existing internal set-up, identifying new systems, processes and toolset solutions required to enhance performance and ensure continued scalability to meet revenue targets.

The Outcome

Our PPM Consultancy solution was so well received by the client that they would like to partner with us to augment their services by offering our specialist PPM & PMO expertise to their customers as a value-add.

While we’ve handed over the implementation of the solution to the client to manage internally, our agile solution powered by a standardised toolkit has enabled the team that grew from six to 25 members to continue to get to revenue quickly and deliver on their bottom line.

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